Privacy Policy

1. Information We Collect

• Identity data — your name, date of birth, and government-issued identification used for verification.

• Contact data — email address, phone number and residential address.

• Financial data — deposit and withdrawal records, source of funds and transaction history.

• Technical data — IP address, device and browser information, and platform usage logs.

• Communication data — records of correspondence with our support team.

2. How We Use Your Information

• To provide, operate and secure the Service you registered for.

• To verify your identity and comply with anti-money laundering (AML) and know-your-client (KYC) obligations.

• To process deposits, withdrawals and trading activity.

• To improve the platform, provide support, and send service and compliance communications.

• To detect and prevent fraud, abuse and prohibited conduct.

3. Legal Bases

We process personal information where it is necessary to perform our contract with you, to comply with a legal obligation, to protect your vital interests, or where we have a legitimate interest that is not overridden by your rights.

4. Sharing & Disclosure

We never sell your personal information. We share data only where necessary with:

• Payment providers and banks that process deposits and withdrawals.

• Regulators, tax authorities and law enforcement where required by law.

• Trusted third-party service providers (hosting, analytics, identity verification) bound by confidentiality obligations.

5. Cookies & Analytics

We use cookies and similar technologies to keep you signed in, remember preferences and understand how the Service is used.

You can control cookies through your browser settings. Disabling cookies may affect certain features of the platform.

6. Data Security

We apply technical and organisational safeguards — including encryption in transit and at rest, access controls and monitoring — to protect your information against unauthorised access, alteration or loss.

No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We keep personal information for as long as your account is active and for the retention periods required by applicable regulatory and tax laws, after which it is securely deleted or anonymised.

8. Your Rights

Depending on where you live, you may have the right to access, correct, export or delete your personal data, to object to or restrict certain processing, and to withdraw consent at any time.

• To exercise any of these rights, contact our support team. We will respond within the timeframes required by law.

• You also have the right to lodge a complaint with your local data protection authority.

9. International Transfers

Your information may be processed in countries other than your own. Where we transfer personal data across borders, we apply appropriate safeguards to protect it.

10. Children's Privacy

The Service is not directed at individuals under 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be highlighted on this page, and the effective date will be updated above.

12. Contact

For privacy questions or requests, contact our support centre. We handle every request confidentially and promptly.